ph787 Privacy Policy

1. Introduction

1.1 This Privacy Policy ("Policy") is published by ph787 ("ph787," "we," "us," or "the Company"), the operator of the online casino and sports betting platform accessible at ph787.club. This Policy applies to all registered players, website visitors, and any other individuals whose personal data ph787 processes in connection with the provision of the ph787 service.

1.2 ph787 is committed to protecting the privacy and personal data of all users of the platform. This Policy describes in plain language what personal information ph787 collects, how it is used, with whom it may be shared, how long it is retained, and what rights you have in relation to your personal data.

1.3 This Policy should be read alongside ph787's Terms & Conditions and Responsible Gaming Policy. By registering an account with ph787 or by continuing to use the ph787 platform after this Policy has been updated, you acknowledge that you have read and understood this Policy and consent to the data processing activities described herein.

1.4 ph787 processes personal data in compliance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as well as any other applicable regulations issued by the National Privacy Commission (NPC) of the Philippines.

2. Personal Data We Collect

2.1 ph787 collects and processes the following categories of personal data:

Identity and Contact Data

• Full legal name as appearing on a government-issued ID;
• Date of birth and age;
• Residential address (including city, province, and postal code);
• Mobile number (Philippines-registered);
• Email address;
• Government-issued identification number (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, Voter's ID).

Financial Data

• GCash or Maya account number (for deposit and withdrawal processing);
• Bank account details (BPI, BDO, Metrobank, or other Philippine banks) where provided;
• Transaction history, deposit records, withdrawal records, and account balance history;
• Source of funds documentation where required for AML compliance.

Technical and Usage Data

• IP address and geolocation data;
• Device type, operating system, and browser information;
• Login timestamps and session duration;
• Game play history, betting history, and platform activity logs;
• Clickstream and navigation data within the ph787 platform.

Communication Data

• Records of live chat, email, and support ticket communications with ph787;
• Survey responses, feedback submissions, and promotional opt-in records.

3. How Personal Data Is Collected

3.1 ph787 collects personal data through the following means:

• Direct submission: Information you provide directly when registering an account, completing KYC verification, making deposits or withdrawal requests, contacting support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access and use the ph787 platform, including through cookies, log files, and analytics tools;
• Third-party sources: Identity verification data received from licensed KYC and fraud prevention service providers; payment processing data received from GCash, Maya, and other payment processors in the Philippines; and publicly available information used for AML screening purposes.

4. Purpose of Processing Personal Data

4.1 ph787 processes your personal data only for specific, legitimate purposes. The primary purposes for which ph787 processes personal data include:

• Registering and managing your ph787 account;
• Verifying your identity and age eligibility in accordance with ph787's 21+ age requirement and applicable Philippine regulations;
• Processing deposits, withdrawals, and other financial transactions through GCash, Maya, and other supported payment methods;
• Delivering and maintaining the ph787 gaming services, including live casino, slots, sports betting, and bingo;
• Complying with anti-money laundering (AML), counter-terrorism financing (CTF), and other applicable regulatory obligations under Philippine law;
• Detecting, investigating, and preventing fraud, unauthorised account access, bonus abuse, and other prohibited conduct;
• Providing customer support and resolving disputes or complaints;
• Sending service-related communications, including account notifications, security alerts, and terms updates;
• Sending promotional communications, where you have consented to receive such communications;
• Analysing platform usage to improve ph787's products, services, and user experience;
• Enforcing ph787's Terms & Conditions and other applicable policies.

5. Legal Basis for Processing

5.1 ph787 processes personal data on the following legal bases under the Data Privacy Act of 2012 and applicable Philippine privacy regulations:

• Contractual necessity: Processing required to fulfil ph787's contractual obligations to you as a registered player, including account management, transaction processing, and service delivery;
• Legal obligation: Processing required to comply with applicable law, including AML regulations, tax reporting, and regulatory requirements imposed by PAGCOR and other Philippine authorities;
• Consent: Processing based on your explicit consent, particularly in relation to direct marketing communications and certain optional data collection activities. You may withdraw consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal;
• Legitimate interests: Processing necessary for ph787's legitimate interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights.

6. Sharing of Personal Data

6.1 ph787 does not sell, rent, or trade your personal data to third parties for commercial purposes. ph787 may share personal data with the following categories of recipients only where necessary and proportionate:

• Payment processors: GCash (GXI), PayMaya (Voyager Innovations), BancNet, InstaPay network participants, and other payment service providers in the Philippines, for the purpose of processing deposits and withdrawals;
• KYC and identity verification providers: Licensed third-party KYC service providers used to verify player identity and conduct age verification;
• Game providers: Licensed game software providers (e.g., Pragmatic Play, PG Soft) who may receive anonymised or pseudonymised player identifiers for game delivery and RNG audit purposes;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where ph787 is legally required to disclose such information;
• Technology service providers: Cloud hosting, cybersecurity, analytics, and customer support platform providers operating under strict data processing agreements with ph787;
• Professional advisers: Legal advisers, auditors, and compliance consultants, where necessary and subject to appropriate confidentiality obligations.

6.2 All third parties with whom ph787 shares personal data are contractually required to handle such data in accordance with applicable Philippine data privacy law and ph787's data protection standards.

7. Data Retention

7.1 ph787 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the duration of your account's active status and for such further period as may be required by applicable law.

7.2 In particular:

• Account registration and KYC data is retained for a minimum of five (5) years following account closure, as required by AML regulations;
• Financial transaction records are retained for a minimum of five (5) years following the date of the transaction;
• Customer support and communication records are retained for three (3) years;
• Technical and usage logs are retained for up to two (2) years.

7.3 Where personal data is no longer required, ph787 will securely delete or anonymise such data in accordance with its data retention and destruction procedures.

8. Data Security

8.1 ph787 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ph787 platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Two-factor authentication (2FA) requirements for account access;
• Regular security audits, penetration testing, and vulnerability assessments;
• Incident response procedures for timely detection and management of data breaches.

8.2 In the event of a personal data breach that is likely to result in risk to your rights and freedoms, ph787 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC regulations.

9. Cookies & Tracking Technologies

9.1 ph787 uses cookies and similar tracking technologies on the ph787 platform. Cookies are small text files stored on your device that help ph787 recognise returning users, maintain session state, and improve the user experience.

9.2 The types of cookies used by ph787 include:

• Strictly necessary cookies: Required for the platform to function, including authentication, session management, and security features. These cannot be disabled without impairing platform functionality;
• Functional cookies: Used to remember your preferences, language settings, and game lobby customisation;
• Analytics cookies: Used to understand how players use the ph787 platform, which pages are most visited, and how the user journey can be improved. Analytics data is aggregated and anonymised where possible;
• Marketing cookies: Used only with your consent to deliver relevant promotional content and measure the effectiveness of ph787 marketing campaigns.

9.3 You may manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the ph787 platform. Strictly necessary cookies cannot be opted out of while using the service.

10. Your Privacy Rights

10.1 As a data subject under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the following rights in relation to your personal data held by ph787:

• Right to be informed: The right to be informed that your personal data is being collected and processed, and the purposes for which it is processed;
• Right of access: The right to request a copy of the personal data ph787 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of personal data where ph787 no longer has a lawful basis for retaining it, subject to ph787's legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used format, and to transmit that data to another controller where technically feasible;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

10.2 To exercise any of your privacy rights, please contact ph787's Data Protection Officer via the contact details provided in Section 13 of this Policy. ph787 will respond to all valid data subject requests within the timeframes required under applicable law.

11. Minors & Age Policy

11.1 If you are a parent or guardian and believe that a minor under your care has registered on the ph787 platform or provided personal data to ph787, please contact ph787's support team immediately via live chat or the email address provided in Section 13. ph787 will take prompt action to investigate and, where confirmed, will close the account and delete associated data without delay.

12. Changes to This Privacy Policy

12.1 ph787 reserves the right to update or modify this Privacy Policy at any time. Where changes are material, ph787 will provide notice to registered players via email or a prominent notice on the ph787 platform prior to the effective date of such changes.

12.2 The date of the most recent update to this Policy is displayed at the top of this page. Your continued use of the ph787 platform after any update to this Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the ph787 platform and may request account closure.

13. Contact & Data Protection Officer

13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or ph787's handling of your personal data, please contact ph787's Data Protection Officer (DPO) through the following channels:

ph787 aims to acknowledge all privacy-related enquiries within three (3) business days and to resolve them within the timeframes required by the Data Privacy Act of 2012 and NPC regulations.